Live opening · Posted 3 days ago
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The ideal candidate will have at least three years of experience as an Assistant Director of Banquets within a large convention hotel or conference center, or previous experience as a Director of Banquets. This individual will bring a strong floor presence, a hands-on leadership style, and a proven ability to elevate service standards while developing and inspiring high-performing teams.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Banquets, you’re not just directing and administering all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Lead administration of banquet functions: Direct all banquet operations, ensuring exceptional guest service, food and beverage quality, new account acquisition, inventory management, cost controls, and systems management
Drive service standards enhancements: Lead the development, implementation, and continuous improvement of departmental service guidelines and standards
Analyze service trends and satisfaction: Continuously monitor service trends and guest satisfaction, proactively identifying issues and implementing strategies for improvement
Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Uphold regulatory compliance: Ensure adherence to health, safety, sanitation, and alcohol awareness standards, maintaining a safe and comfortable environment for guests and team members #LI-JP2
Work arrangement
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