Live opening · Posted 3 days ago
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About the role
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Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to lead a division within Lowe's Retail Facilities Management organization, overseeing facilities operations while managing strategic relationships with Store Operations, Property Management, Real Estate, Construction, and vendor partners. This role is accountable for a large-scale portfolio of repair, maintenance, and retrofit projects across multiple retail locations within the division. In addition to project planning, execution, and performance management, the position partners with the Facilities Asset Program Management team to develop and execute comprehensive planned maintenance and reactive repair programs. This leader is responsible for developing both annual and long-term strategies focused on maintaining clean and safe facilities, extending asset life cycles, minimizing equipment downtime, reducing total cost of ownership, and driving effective capital planning to support operational excellence.
What You Will Do
Collaborate with cross-functional stakeholders—including Store Operations, Finance, Asset Protection, Construction, and Real Estate — to maintain clean and safe facilities, identify/validate business needs, reduce total cost of ownership, and minimize asset downtime while maintaining brand image
Develop and execute annual and long-term strategic plans using facility condition assessments, financial data, and business analytics to guide capital reinvestment and expense management for each store within their division
Own and manage CapEx and OpEx budgets across reactive repairs, preventive maintenance, utilities, and capital projects for all locations within the division
Establish and oversee standardized processes for routine facility condition assessments across the division
Lead and develop a divisional team of Facilities Support Managers and Facilities Analysts, ensuring alignment with organizational priorities and effective escalation and resolution of maintenance and capital project issues
Manage and oversee the divisional based team to support escalation of issues on day-to-day maintenance items
Monitor internal performance metrics and vendor scorecards (e.g., response and resolution times), driving continuous improvement in service delivery and cost efficiency
Manage vendor relationships to improve service quality, responsiveness, and overall program performance while controlling enterprise expenses
Partner with Real Estate to support lease and Common Area Maintenance (CAM) negotiations and ensure execution of CAM obligations at both the local and national level, leveraging scale where appropriate
Minimum Qualifications
Bachelor’s degree in Real Estate, Engineering, Architecture, Construction or related field or equivalent years of experience in lieu of education requirement, if applicable
10 years of facilities management experience, preferably in big-box retail
Proven experience in customer service and achieving service-level agreement (SLA) performance standards
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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