Product Owner, Employee Success

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Job Category
Employee Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We're looking for an experienced Product Manager with AI experience to lead strategic initiatives across the Employee Success (ES) portfolio. This individual will drive new products from ideation through delivery, partnering closely with cross-functional teams and executive stakeholders to shape the future of the employee experience at Salesforce. This is a highly visible role that requires someone who can operate with a strong sense of ownership, communicate with clarity and influence at every level, and take full accountability for the outcomes of their work.
What You'll Do
Strategic Product Ownership
Lead cross-functional strategic initiatives spanning multiple areas of the Employee Success portfolio
Own the full product lifecycle — from ideation and problem framing through build, launch, and post-launch iteration
Translate ambiguous, cross-org priorities into clear roadmaps, requirements, and measurable outcomes
Take end-to-end accountability for your portfolio of work, proactively identifying and resolving risks before they become blockers
Stakeholder & Executive Management
Build and maintain strong relationships with stakeholders across HR, IT, Legal, Design, and other cross-functional partners
Manage executive-level stakeholders confidently — framing trade-offs, presenting recommendations, and securing alignment on strategic direction
Serve as a trusted advisor to leadership on the strategy and status of key initiatives
Communication & Influence
Communicate clearly and persuasively across all levels of the organization, from engineers to executives
Influence outcomes without direct authority, aligning diverse stakeholders around a shared vision
Produce clear, concise written materials — from BRDs to executive updates — that drive decisions
Delivery Execution
Partner with engineering, design, and vendor teams to deliver new products and features on time and with high quality
Drive requirements gathering, prioritization, and UAT across initiatives
Continuously evaluate progress against goals and adjust plans as priorities evolve
What We're Looking For
4–6+ years of product management experience
Proven experience delivering new products from ideation to delivery, ideally within HR Tech or a related enterprise function
Strong stakeholder management skills, including experience managing executive stakeholders
Excellent communication and influencing skills — able to build trust and drive alignment across functions and levels
An ownership mindset, with a track record of taking full accountability for a portfolio of work
Comfort operating in ambiguity, managing multiple concurrent initiatives, and adapting to shifting priorities
Strong analytical and problem-solving skills, with the ability to turn strategic goals into actionable plans
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.