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Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Complex Sales Manager, you’re not just building off-site client relationships to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
How We'll Help You Thrive at Hilton
Hilton offers a lot of great benefits to full-time team members. We invest in our team members' wellbeing and provide support services through all of your life moments. There are many perks and benefits available to you including but not limited to the following:
Paid Time Off - generous program to help you relax, recharge and rejuvenate yourself
Health Benefits - varieties of health plans (medical, dental and vision) for you to choose from
401(k) - build your retirement savings with our company match
Go Hilton Travel Program - enjoy deeply discounted rooms at any Hilton hotels
Free Life Insurance - leave financial for your loved ones
Paid Maternity/Parental Leave - enjoy paid time off to care of your new born with a peace of mind
Employee Stock Purchase Plan - invest in the company you work for
Crisis Concierge - provide support and emotional care in time of loss or hardship
Free Meal & Free Parking - no hustle to pack your meal or to spend money on parking
Perks at Works - discounts on thousands of merchandises from electronics to movie tickets
Here's what you'll do during a typical day:
Develop and execute sales strategies: Create targeted plans to achieve or exceed revenue and room night goals
Generate new business opportunities: Travel off-property to solicit leads, host conferences, conduct sales presentations, and build relationships with prospective clients
Negotiate contracts and pricing: Determine rates and negotiate terms that align with revenue goals and client expectations
Maintain client relationships: Host, entertain, and manage key accounts to strengthen loyalty and encourage repeat business
Respond to inbound inquiries: Manage incoming requests from prospective clients for rooms, meeting space, and event services
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Work arrangement
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