Relationship Officer Gold Loan

Group Company: AU Small Finance Bank Limited
Designation: Relationship Officer Gold Loan
Office Location: AURAD Aurad
Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.
Primary Responsibilities
Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
Additional Responsibilities
Support team initiatives, training, and reporting.
Reporting Team
Reporting Designation:
Reporting Department:
Educational Qualifications Preferred
Category:
Field specialization:
Degree:
Academic score:
Institution tier:
Required Certification/s
Required Training/s:
Required Work Experience
Industry: Banking/Financial Services
Role: Relationship Officer Gold Loan
Years of experience: 2 to 6
Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence
Required Competencies: Communication, Analytical Thinking, Customer Orientation
Required Knowledge: Banking products, regulatory norms, recovery procedures
Required Skills: MS Office, CRM tools, negotiation
Required Abilities
Physical: Normal office work
Other: Problem-solving, multitasking
Work Environment Details: Branch/Field/Operations Office
Specific Requirements
Travel: Yes
Vehicle: Preferred
Work Permit: NA
Other Details
Pay Rate:
Contract Types: Full-time
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal policies
Union Affiliation:

Work arrangement
No