Technical Lead

This role leads technical delivery across cross-functional initiatives, guiding solution design and helping teams build scalable, business-aligned systems that combine enterprise workflow platforms with AI-driven capabilities. The Tech Lead brings strong project management, Salesforce expertise, and hands-on experience building AI agents on platforms such as Claude and Agentforce. The objective is to align technology execution with business priorities while delivering well-architected, maintainable solutions.
Key Responsibilities:
Lead end-to-end technical delivery for projects spanning Salesforce, AI agent solutions, integrations, and enterprise workflows.
Partner with business stakeholders, product managers, architects, and engineering teams to define scope, solution approach, priorities, and implementation plans.
Design scalable technical solutions across Salesforce and related platforms, ensuring alignment with business requirements and long-term architecture goals.
Provide hands-on technical leadership for agent-building initiatives using Claude, Agentforce, and related AI tooling.
Guide the development of AI-enabled workflows, automation patterns, and user-facing agent experiences.
Drive project execution by managing dependencies, technical risks, delivery milestones, and cross-team coordination.
Review technical designs, code, configurations, and implementation approaches to ensure quality and maintainability.
Mentor engineers and developers, support technical decision-making, and establish engineering best practices.
Collaborate with data, product, and business teams to prioritize high-value use cases and operationalize solutions effectively.
Ensure solutions meet standards for governance, security, reliability, and supportability.
Time Zone Coverage: U.S. Central Time (CST); some overlap with India Standard Time (IST) is expected (Preferably, availability until 11:00 a.m. CST)
Preferred Region: APAC.
Requirements
Must-Have Skills:
7+ years of experience in software engineering, platform engineering, or technical solution delivery.
Proven experience in a Tech Lead, Technical Project Lead, or equivalent role.
Strong project management and cross-functional delivery experience.
Hands-on Salesforce experience, including platform capabilities, integrations, workflows, and enterprise use cases.
Experience building or enabling AI agents, assistant workflows, or intelligent automation solutions.
Familiarity with Claude, Agentforce, or comparable LLM and agent-building platforms.
Strong understanding of solution architecture, systems integration, APIs, and enterprise application design.
Excellent stakeholder communication, technical leadership, and problem-solving skills.
Nice-to-Have Skills:
Experience across Salesforce development, administration, or solution architecture.
Familiarity with prompt design, agent orchestration, grounding patterns, and AI workflow evaluation.
Experience leading Agile delivery across engineering and business teams.
Exposure to cloud platforms, data pipelines, analytics ecosystems, or workflow automation tooling.
Salesforce certifications or relevant AI/platform certifications.
Technical leadership.
Project management.
Salesforce platform.
Agentforce.
Claude.
AI agent building.
Solution architecture.
APIs and integrations.
Stakeholder management.
Delivery execution.

Work arrangement
No