Sales Manager

Company Description Delush Resort Pune is a hospitality destination focused on providing guests with a comfortable, memorable stay through attentive service and well-designed facilities. Located in the Pune Division, the resort aims to create a welcoming environment for leisure and business travelers alike. Team members are encouraged to collaborate across departments to deliver high-quality guest experiences. The resort values professionalism, reliability, and a customer-centric mindset in all aspects of its operations.
Role Description The Sales Manager is a full-time, on-site role based at Delush Resort in the Pune Division. This role is responsible for generating revenue by identifying new business opportunities, nurturing client relationships, and expanding the resort’s presence in key market segments such as corporate, leisure, events, and group bookings. Day-to-day tasks include prospecting and meeting potential clients, preparing and presenting proposals, negotiating contracts and rates, and coordinating with the front office, events, and operations teams to ensure smooth delivery of services. The Sales Manager will monitor market trends, maintain accurate sales reports and forecasts, and contribute to pricing strategies and promotional campaigns. This position also involves representing the resort at networking events, trade shows, and partner meetings to strengthen brand visibility and partnerships.
Qualifications
Strong sales and business development skills, with experience in lead generation, client relationship management, and closing deals in hospitality or related industries.
Proficiency in account management and CRM tools, including maintaining pipelines, tracking activities, and producing clear sales reports and forecasts.
Excellent communication and negotiation abilities, with strong presentation skills and comfort interacting with corporate clients, travel agents, and event planners.
Solid understanding of hotel and resort operations, including room sales, events and banquets, and revenue management principles.
Ability to analyze market trends and competitor activity to support pricing, promotional strategies, and targeted sales campaigns.
Effective organizational and time-management skills, with the ability to handle multiple inquiries, proposals, and follow-ups concurrently.
Comfort working on-site in the Pune Division, collaborating closely with cross-functional teams and participating in client visits and events.
Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field preferred; relevant sales experience in hospitality is strongly advantageous.
Proficiency in standard office software and digital communication tools; familiarity with online sales channels and travel platforms is beneficial.
Commitment to inclusive, respectful customer service and the ability to interact professionally with guests and colleagues from diverse backgrounds.

Work arrangement
No