Key Account Manager

Bluetree Healthcare Solutions is a growing healthcare services organization focused on delivering high-quality support and solutions to healthcare providers and organizations. The company is committed to improving operational performance, enhancing patient experiences, and supporting sustainable growth for its clients. Bluetree Healthcare Solutions values collaboration, integrity, and innovation in every engagement. Team members have the opportunity to work closely with key stakeholders and contribute to meaningful improvements in healthcare delivery.
Role Description The Key Account Manager is a full-time, on-site role based in Ahmedabad. This role is responsible for managing and nurturing relationships with key client accounts, acting as the primary point of contact for their needs and inquiries. The Key Account Manager will oversee account planning, monitor performance, and identify opportunities to expand services and strengthen client partnerships.
Daily activities include coordinating with internal teams to ensure timely delivery of solutions, resolving issues, tracking customer satisfaction, and preparing regular business reviews and reports. The role also involves gathering client feedback, supporting contract renewals, and contributing to strategic initiatives that drive growth and retention.
Qualifications
Strong Account Management and Key Accounts experience, with the ability to build and maintain long-term client relationships.
Solid Analytical Skills to interpret data, track performance metrics, and support business planning and decision-making.
Experience in Business Planning, including developing account plans, forecasting, and identifying growth opportunities.
Demonstrated Customer Service skills, with a focus on responsiveness, problem-solving, and client satisfaction.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
Proven ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
Bachelor’s degree in Business, Management, Healthcare Administration, or a related field; experience in healthcare or healthcare services is an advantage.
Proficiency with CRM tools and MS Office (Excel, PowerPoint, Word) to manage accounts and prepare reports and presentations.

Work arrangement
No