Live opening · Posted 1 day ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
Responsibilities:
To answer customers' calls and solve customer queries/ complaints, or grievances.
To provide all the necessary information requested by the customers.
Maintain quality standards and ensure adherence to the quality parameters, and ensure customer satisfaction.
Identifies the need to escalate specific issues and follow through where necessary.
Presents detailed information and responds to questions from Managers, clients, and Customers.
Requirements:
Graduate with a minimum of 0-1 year of experience in any BPO calling process.
Good communication skills, both verbal and written.
Hands-on Computers and other internet applications.
Detail-oriented with strong organisational skills and ability to multitask.
Experience
0-2 yrs
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