Client Services Representative

Order Taking & Customer Service
Taking customer orders, explaining menu items, customising orders as required, processing billing, and ensuring a smooth and friendly ordering experience.
Or shorter:
Counter Service — Greeting customers, taking orders, handling billing, and coordinating orders with the kitchen/bar team.
Candidates should possess strong Client Services and Customer Service skills to support guests throughout their visit.
Candidates should possess clear and professional Communication skills to interact effectively with customers and team members.
Candidates should possess a focus on Customer Satisfaction, with the ability to listen, empathize, and resolve issues promptly.
Candidates should possess basic Finance-related skills, including handling cash, processing digital payments, and maintaining billing accuracy.
Relevant qualifications include prior experience in hospitality or café/restaurant environments, familiarity with POS systems, and strong interpersonal skills.
Ability to work flexible hours, including weekends and evenings, and to stand for extended periods in a fast-paced setting.
Proficiency in English and local languages, a customer-centered mindset, and a positive, collaborative attitude are highly beneficial.

Work arrangement
No