General Manager - Hilton Mumbai International Airport

Hilton Overview:
With 24 world-class brands, in 140 countries and territories comprising more than 8400 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.
Property Overview:
The Hilton Mumbai International Airport is a 171 room property featuring palace style architecture , 1km away from Chhatrapati Shivaji Airport.
With 6 F&B outlets and approximately 6550 sqm of banqueting and meeting space, the property is positioned for both international and corporate travelers.
Role Requirements:
At least 3 years of General Manager experience in top-tier cities in India
Strong commercial acumen with a deep understanding of the India market, preferably in Mumbai
Outstanding communication skills with proven ability to engage and manage key stakeholders
Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
Dynamic with a forward thinking mindset, a passion for innovation and driving continuous improvement in guest experience and operational excellence
The role is not open to sponsorship opportunities
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The General Manager at Hilton Mumbai International Airport is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Champion Business Excellence
Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.
Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
Stay ahead of market trends and seize new opportunities
Lead with Vision
Inspire a culture of excellence by providing strong leadership to all team members.
Monitor and develop team member performance, particularly the executive team and department heads
Foster a workplace where every team member thrives and contributes to the property’s collective goals
Elevate Guest Experience
Manage operations with a keen eye for detail
Monitor guest feedback and implement improvements as necessary to exceed guest expectations
Deliver exceptional service to ensure every guest leaves with a desire to return
Financial Stewardship
Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
Quality Assurance
Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
Conduct regular inspections to ensure compliance with quality and brand standard requirements
Implement improvement initiatives to enhance overall guest experience and hotel reputation
Owner Relations
Build strong rapport with hotel owners through proactive and on-going communication
Serve as a primary liaison between hotel owners and corporate entities

Work arrangement
No