Key Account Manager

About the Company
SolutionMall is a global B2B platform for professional products and integrated technical solutions. We support customers through requirement discovery, product selection, RFQs, quotations, supplier coordination, technical coordination, and project implementation support. In the optical communication sector, SolutionMall supports products and solutions for telecom networks, data centers, enterprise networks, broadband access, industrial communication, and other fiber-optic communication applications.
About the Role
We are looking for a Key Account Manager – Optical Communication Products to develop and manage strategic customer relationships in the fiber-optic communication market. The role focuses on understanding key customer requirements, maintaining long-term business relationships, developing project opportunities, coordinating RFQs and quotations, and supporting customers throughout product selection, procurement, and project development. The position is particularly focused on telecom operators, system integrators, distributors, contractors, data centers, enterprise customers, and other strategic B2B accounts. This is a flexible, performance-based cooperation opportunity focused on long-term customer development and project-based business.
Responsibilities
Develop and manage relationships with key customers and strategic accounts
Build long-term cooperation with telecom operators, system integrators, distributors, contractors, data centers, and enterprise customers
Understand customer business needs, technical requirements, purchasing plans, and upcoming projects
Identify new sales and project opportunities within existing and potential key accounts
Promote fiber optic cables, optical transceivers, patch cords, pigtails, connectors, adapters, ODFs, fiber distribution boxes, splitters, WDM products, and related accessories
Coordinate product selection based on network architecture, transmission distance, bandwidth, fiber type, interface, connector type, and application requirements
Follow up RFQs, quotations, tenders, procurement requirements, and project opportunities
Coordinate communication between customers, SolutionMall teams, suppliers, and technical teams
Support commercial negotiations, order follow-up, delivery coordination, and project development
Monitor customer satisfaction and identify opportunities for repeat business and account expansion
Maintain regular communication with key decision-makers, procurement teams, technical teams, and project stakeholders
Provide market feedback on customer demand, pricing, competitors, product trends, and future project opportunities
Qualifications
Experience in key account management, B2B sales, business development, project sales, or customer management
Experience or knowledge in optical communication, fiber-optic products, telecom equipment, networking products, or related technical products is preferred
Strong customer relationship management and business communication skills
Ability to understand both commercial and technical customer requirements
Ability to manage RFQs, quotations, suppliers, and project opportunities
Strong coordination and follow-up skills
Ability to develop long-term customer relationships and identify additional business opportunities
Good English communication skills
Preferred Skills
Experience managing telecom operators, system integrators, distributors, contractors, data centers, or enterprise accounts
Experience in sales or account management of fiber-optic, telecom, networking, or related technical products
Familiarity with fiber optic cables, optical transceivers, passive optical components, and fiber distribution products
Experience supporting RFQs, tenders, framework agreements, quotations, or project-based procurement
Understanding of FTTx, PON, data center interconnection, enterprise networks, telecom transmission, or industrial communication applications
Existing relationships with relevant customers, channel partners, or project stakeholders are an advantage
Experience developing repeat business and expanding strategic customer accounts is preferred
Pay range and compensation package
Flexible cooperation based on performance, account development, and business contribution. Cooperation terms and compensation will be determined based on key account development, qualified opportunities, RFQ progress, project development, customer retention, and actual business results. Relevant details will be confirmed before cooperation or project work begins.
Equal Opportunity Statement
SolutionMall is committed to diversity, inclusion, and equal cooperation opportunities.
How to Apply
Apply through LinkedIn or send your resume to: tony@solutionmall.com
Email subject: Application – Key Account Manager – Optical Communication Products

Work arrangement
No