Key Account Manager, WI Transport

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Role
Reporting to the Regional Sales Manager, you will be responsible for developing and growing strategic customer relationships across the water infrastructure market. You will work closely with utilities, councils, consultants, contractors, and industry stakeholders to identify opportunities, provide technical solutions, and deliver sustainable business growth.
This role combines strategic account management, business development, market intelligence, and project engagement to support Xylem's continued success in the water sector.
Responsibilities
Develop and execute account and sales plans to achieve revenue and growth targets
Build and maintain strong relationships with municipal and water utility customers
Identify, qualify, and pursue new project opportunities and tenders
Provide customers with tailored water infrastructure solutions from Xylem's product portfolio
Promote service offerings, spare parts, and long-term maintenance agreements
Monitor market trends, competitor activity, and industry developments
Collaborate with internal stakeholders including Sales, Product Management, Engineering, Service, and Customer Support teams
Represent Xylem at industry events, conferences, exhibitions, and trade shows
Maintain accurate customer and opportunity records through Salesforce CRM
Skills and Experience
Minimum 5 years' experience in sales, business development, or account management
Experience working within water, utilities, infrastructure, engineering, industrial, or related sectors
Strong relationship-building and stakeholder management skills
Proven ability to identify opportunities and convert leads into business outcomes
Excellent negotiation, communication, and presentation skills
Strong commercial acumen and strategic thinking capability
Ability to manage multiple projects and priorities simultaneously
Tertiary qualifications in Engineering, Business, Sales, Marketing, or a related discipline will be highly regarded
Benefits
Competitive salary + company bonus program
Company-funded income protection insurance
Subsidised health insurance for you and your immediate family
13% superannuation
Gym membership discounts and wellbeing benefits
Additional leave entitlements
Structured training and career development pathways
Xylem Watermark volunteer program participation
If you're passionate about building customer partnerships and shaping the future of Australia's water infrastructure industry, we'd love to hear from you.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.