Senior Outbound

Company Description B2B Hospitality Pvt Ltd operates in the hospitality and services sector, focusing on delivering reliable, high-quality solutions for business clients. The company emphasizes strong client relationships, efficient service delivery, and consistent support to meet the needs of organizations across various industries. Team members work closely with customers to understand their requirements and provide tailored offerings. B2B Hospitality encourages a performance-driven, collaborative work environment where employees can grow their skills and contribute to the company’s long-term success.
Role Description: The Senior Outbound role is a full-time, on-site position based in Delhi, India. This role involves managing outbound leads, scheduling meetings, and promoting the company’s services to business clients. The Senior Outbound professional will handle prospecting, follow-up, and pipeline management, while maintaining accurate records. Focus on managing outbound MICE (Meetings, Incentives, Conferences, Exhibitions) and corporate travel arrangements.
Responsibilities: Planning and coordinating events, liaising with clients, ensuring seamless
travel experiences, and developing business strategies for growth. Responsibilities include conversion targets, providing clear information to prospects, and coordinating with sales and account management teams to move opportunities forward. The role also requires mentoring junior team members, sharing best practices, and contributing feedback to improve outbound scripts and campaigns.
Qualifications
Demonstrated experience in outbound, preferably in Corporate or hospitality-related services.
Strong communication and interpersonal skills, with the ability to engage decision-makers and build rapport over the phone.
Proficiency in using CRM systems or lead management tools and maintaining accurate call records.
Ability to work toward defined targets, manage time effectively, and prioritise high-impact activities.
Comfort working on-site in a fast-paced environment in Delhi, India, with a willingness to collaborate closely with cross-functional teams.
Basic computer literacy, including email, spreadsheets, and presentation tools.
Prior experience in a senior or lead outbound role and familiarity with the hospitality or services industry is an advantage.
Relevant undergraduate degree or equivalent professional experience in sales, business, or hospitality is preferred.

Work arrangement
No