Head of Account Management, Enterprise Mid-Market

About the Role and Team
Our team is seeking an experienced Sales Manager to lead our Enterprise, Mid-Market restaurants function for Uber Eats Japan. This role is a key leadership position in the Enterprise business and responsible for the end-to-end experience of one of the key segments of the Enterprise group of restaurant partners. Mid-Market is a segment where both 1:1 communication with key partners and scalable approach co-exists and this role will be critical to the long term success of our partners and our people.
What You’ll Do
Work with senior leadership to drive the overall strategy and growth for your customer segment in the UberEats business in Japan
Provide coaching, direction and leadership for a team of sales managers and executives
Work with cross-functional stakeholders to develop strategies to grow, engage and deliver on our Restaurant Partners core objectives
Plan and prioritize your teams focus areas and customer segmentation to ensure high efficiency and attainment of customers objectives while taking a strategic, solution based approach
Leverage the appropriate suite of Account Management tools are utilized as part of your team strategy, including QBR's, JBP's and Account Plans.
Facilitate quarterly planning sessions with your teams to ensure Financial and OKR plans are robust and goals are achieved
Perform regular review sessions with your team to ensure performance is on track to goals and give coaching and advice to your team to close any performance gaps to target
Meet or exceed monthly team KPIs (Trip, Ads, and Offers)
Recruit, interview and hire prospective team members
Develop a high-performing team culture through 1 on 1 process, Impact check ins, PDP documents and formal/informal coaching
Basic Qualifications
8+ years of experience in sales or business development roles in a high-growth company
2+ years of experience in people management
Deep understanding of SaaS and online marketplace business
Demonstrated ability to train and guide sales teams in selling techniques
Demonstrated ability to develop and motivate a sales team
Preferred Qualifications
Sales experience in both Enterprise and SMB
MBA preferred