Live opening · Posted 1 day ago

Senior Application Support engineer

TECEZE · Greater Bengaluru Area (Hybrid)

Linkedin No

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At a glance

The key details from the original listing.

Posted 1 day ago

CompanyTECEZE

LocationGreater Bengaluru Area (Hybrid)

Work modeNo

SourceLinkedin

Listed1 day ago

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About the role

Description supplied by the original job listing.

Hiring Alert
Senior Application Support engineer
Location: - Any client GDC Location.
Hybrid (No Remote option)
UK Shift
Experience :- 4 + Years
Job Details:-
Requirement: L3 Support for GitLab, SonarQube & Artifactory . Senior Application Support engineer is required with ITIL support experience.
GitLab
SonarQube
Artifactory
🏢 Work Mode: Hybrid – No Remote Option
🕐 Shift: UK Shift
💼 Experience: 4+ Years
We are looking for an experienced Senior Application Support Engineer with strong L3 Application Support and ITIL experience to support enterprise DevOps tools and platforms.
🔧 Key Responsibilities
Provide L3 production/application support for enterprise DevOps platforms.
Troubleshoot and resolve complex incidents, service requests and recurring issues.
Perform root cause analysis and implement permanent fixes.
Monitor application/platform health and ensure high availability.
Handle incident, problem and change management processes in line with ITIL practices.
Work closely with development, infrastructure and other technical teams for issue resolution.
Prepare and maintain technical documentation, SOPs and knowledge articles.
Participate in production deployments, upgrades, patches and troubleshooting activities.
🛠️ Mandatory Technical Skills
✅ GitLab – Administration / L3 Support / Troubleshooting
✅ SonarQube – Administration / L3 Support / Troubleshooting
✅ JFrog Artifactory – Administration / L3 Support / Troubleshooting
✅ L3 Application Support
✅ ITIL / IT Service Management
👤 Candidate Profile
4+ years of relevant IT/Application Support experience.
Strong hands-on experience supporting GitLab, SonarQube and Artifactory in production environments.
Experience handling P1/P2 incidents, RCA and problem management.
Strong troubleshooting and communication skills.
Willing to work in the UK shift.
Must be comfortable working in a hybrid model from an near client branch location.
📩 Interested candidates can share their updated CV along with current location, total experience, relevant experience, notice period and expected rate.
hari.prasad@teceze.com - Share to this Email

Work arrangement
No

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