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Position: Radiology Quality Analyst & PACS Workflow Coordinator
Company: Ezewok Healthcare
Work Mode: Work From Home
Shift: Rotational
Ezewok Healthcare is looking for a Radiology Quality Analyst & PACS Workflow Coordinator to help manage radiology reporting workflows and coordinate effectively with radiologists, diagnostic centers, and clients.
This is an operations and coordination-focused role that requires ownership, attention to detail, strong follow-up, and the ability to identify and resolve workflow issues proactively.
Key Responsibilities
• Review radiology reports before submission and identify formatting errors, demographic mismatches, missing information, and client-specific requirements.
• Work across multiple PACS and reporting platforms.
• Monitor reporting queues and ensure studies are delivered within defined TAT.
• Coordinate with radiologists regarding pending reports, revisions, and urgent cases.
• Communicate professionally with diagnostic centers and clients regarding workflow updates and requirements.
• Maintain accurate tracking of pending, completed, and escalated cases.
• Build and maintain strong professional relationships with radiologists, doctors, diagnostic centers, and internal teams.
• Identify workflow gaps and proactively coordinate solutions to minimize delays.
What We’re Looking For
• Excellent communication and coordination skills.
• Strong relationship-building and stakeholder management abilities.
• Professional communication with doctors, radiologists, and diagnostic center teams.
• Strong follow-up mindset with a sense of ownership and accountability.
• Good computer skills and the ability to learn new software and platforms quickly.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Detail-oriented, proactive, organized, and self-driven approach.
• Ability to work independently in a remote environment.
Preferred Experience
Experience in one or more of the following areas will be an advantage:
• Healthcare Operations
• Teleradiology Operations
• PACS / RIS Workflows
• Client Coordination
• Healthcare Customer Support
• Hospital or Diagnostic Center Operations
📩 Interested? Send your updated resume to: hiring@ezewok.com
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