Telesales Executive

Company Description FreightIQ Solutions Private Limited is a growing logistics and technology company focused on optimizing freight management for businesses of all sizes. The organization combines industry expertise with data-driven tools to help clients improve efficiency, reduce costs, and gain visibility across their supply chains. Team members collaborate closely with customers to understand their shipping needs and deliver tailored solutions. FreightIQ promotes a professional, inclusive work environment that values initiative, problem-solving, and customer service. The company offers opportunities to learn about logistics, sales, and operations in a dynamic market.
Role Description This is a full-time, on-site Telesales Executive role based in Indore. The Telesales Executive will make outbound calls to prospective and existing customers to present FreightIQ’s services, qualify leads, and generate new business opportunities. Daily tasks include understanding customer requirements, explaining service offerings, providing basic pricing information, and scheduling follow-up calls or meetings for the sales team. The role involves maintaining accurate records in CRM or sales tracking systems, following up on leads, and meeting or exceeding daily and monthly call and conversion targets. The Telesales Executive will collaborate with sales and operations teams, respond to customer inquiries, and support campaigns aimed at increasing customer acquisition and retention.
Qualifications
Strong communication and interpersonal skills, with the ability to build rapport and handle objections over the phone.
Basic sales and customer service skills, including lead qualification, negotiation support, and follow-up discipline.
Comfort using computer systems, CRM tools, and spreadsheets to track calls, leads, and customer information.
Ability to understand and explain logistics or service concepts clearly to customers (prior exposure to logistics or transportation is an advantage).
Self-motivated with a target-driven mindset, time management skills, and attention to detail.
Prior telesales, call center, or inside sales experience is preferred but not mandatory for strong entry-level candidates.
Minimum educational qualification typically at the high school or undergraduate level; higher education in business, commerce, or related fields is a plus.
Comfort working in an on-site, fast-paced environment in Indore and collaborating with a diverse team.

Work arrangement
No