Team Lead

Role Summary
This is a senior sales and business leadership role responsible for driving revenue growth and expanding the flow business across a large geography through a lender-partner distribution network. The role will build and strengthen strategic relationships with banks, HFCs, and their channel partners while leading a high-performing, multi-layered sales team.
The position will work closely with lender partners and internal stakeholders to increase wallet share, improve product adoption, resolve operational challenges, and identify new business opportunities. The role will also leverage data, technology, marketing, and cross-functional capabilities to improve sales productivity and deliver a superior partner experience.
What Success Looks Like
Success in this role will be measured by:
Consistent achievement of commercial and revenue targets across the assigned geography.
Growth in wallet share and business volumes across existing lender partnerships.
Strong and sustainable relationships with banks, HFCs, and channel partners.
Increased product awareness, adoption, and business contribution across partner networks.
Improved sales productivity, conversion, throughput, and operational efficiency.
Successfully recruited, developed, engaged, and retained a high-performing sales team.
Effective resolution of operational and service challenges through strong cross-functional collaboration.
Strong adherence to business processes, governance, compliance, and performance standards.
Identification and development of new markets, partners, and growth opportunities.
Key Responsibilities
Own and deliver commercial budgets, revenue targets, and business growth objectives across a large geography and multiple lender partners.
Develop and execute regional sales strategies to increase flow business, wallet share, market penetration, and partner contribution.
Build, maintain, and deepen strategic relationships with banks, HFCs, and their sales and risk teams.
Identify new business opportunities within existing lender relationships and develop initiatives to strengthen long-term partnerships.
Drive product awareness, adoption, and business generation across lender sales teams and their respective DSA, channel partner, builder, and connector networks.
Lead, mentor, and manage a multi-layered sales organisation focused on business growth, productivity, customer experience, and revenue delivery.
Drive recruitment, onboarding, capability building, training, performance management, and retention of high-performing team members.
Partner with Operations, Risk, IT, Finance, Product, Data Science, and Support teams to resolve operational challenges and improve service delivery.
Identify process gaps and implement solutions that reduce friction and improve the overall sales and lending journey.
Use business data, market intelligence, and technology-enabled insights to identify growth opportunities and improve sales throughput.
Collaborate with Product and Data Science teams to provide customised, data-driven insights and solutions to lender partners.
Work with Marketing teams to develop co-branded and localised campaigns, sales collateral, and partner communication initiatives.
Monitor market trends, competitor activity, lender performance, and customer requirements to identify emerging opportunities.
Establish clear performance metrics and ensure consistent review of business, productivity, pipeline, and revenue performance.
Ensure strong process discipline, governance, compliance, and execution standards across the assigned geography.
Represent the organisation in senior-level discussions with lenders, banks, HFCs, builders, channel partners, and other industry stakeholders.
Travel extensively across the assigned geography to strengthen partner relationships, support teams, and drive business outcomes.
Experience
5+ years of experience in sales, business development, distribution, relationship management, or financial services.
Experience in mortgage, Home loans, LAP, banking, lending, or other partner-led financial products is preferred.
Proven experience managing large geographies, sales teams, distribution networks, or strategic partner relationships.
Experience working with banks, HFCs, DSAs, channel partners, builders, or other financial-services ecosystem stakeholders is an advantage.
Skills & Competencies
Strong sales leadership and commercial acumen with a proven growth mindset.
Excellent relationship management and stakeholder management skills.
Strong understanding of sales and distribution models, preferably within mortgage or financial services.
Demonstrated ability to manage large teams and geographically distributed operations.
Strong analytical and problem-solving capabilities with the ability to use data to drive business decisions.
Excellent verbal, written, presentation, and storytelling skills.
Strong negotiation, influencing, and communication skills.
High level of ownership, initiative, accountability, and execution orientation.
Customer-centric approach with a strong focus on partner experience.
Ability to collaborate effectively with cross-functional teams and senior stakeholders.
Understanding of technology and digital tools that can improve sales productivity and business throughput.
Strong process orientation with a focus on governance, compliance, and operational discipline.
Willingness and ability to travel extensively across the assigned geography.

Work arrangement
No