Telesales Representative

Company Description NAVRANG ELECTRICAL VEHICLE is part of India’s rapidly growing electric transportation sector, focusing on high-quality electric autos that support cleaner mobility. As a fast-evolving startup based in Lucknow, Uttar Pradesh, the company emphasizes technology, innovation, and product excellence to bring new solutions to the market. NAVRANG ELECTRICAL VEHICLE aims to reduce carbon emissions by promoting zero-emission vehicles as an alternative to traditional fuel-run transport. The organization offers a dynamic work environment where team members can contribute to sustainable growth and the future of urban transportation. Joining the company provides an opportunity to be part of an impactful mission in green mobility.
Role Description This is a full-time, on-site Telesales Representative role based in Lucknow. The Telesales Representative will make outbound and receive inbound calls to promote electric vehicles, explain product features, and answer customer inquiries. Daily responsibilities include generating leads, following up with prospective customers, maintaining accurate call and sales records, and meeting or exceeding assigned sales targets. The role involves providing courteous support, addressing customer concerns, and ensuring a positive experience during every interaction. The Telesales Representative will collaborate with the sales team, participate in product and sales training sessions, and share feedback to improve scripts and sales processes.
Qualifications
Strong Communication skills, including clear speaking, active listening, and the ability to explain technical features simply.
Customer Service and Customer Support skills to handle inquiries, resolve issues, and build long-term relationships.
Proven Sales abilities, including lead generation, persuasion, negotiation, and closing sales over the phone.
Training readiness, with the ability to absorb product knowledge and follow telesales scripts and processes effectively.
Basic computer literacy and experience with CRM or call management tools.
Ability to work on-site in Lucknow and maintain consistent attendance for a full-time schedule.
Prior telesales or call center experience in automotive or related sectors is an advantage.
Minimum high school diploma or equivalent; further education in business, marketing, or related fields is beneficial.

Work arrangement
No