Associate-Operations & Analytics

Job Title: Associate
Location: Gurgaon
Experience :2+ Years
Role Overview:
● Will run the operational backbone of Cuemath's tutor hiring and training funnel (MathFit Campus) — agreements, payouts, interview data and induction logistics.
● Owns funnel analytics across the ATS and hiring tool, publishing a weekly report/audit and flagging where efficiency is off.
● Maintains and debugs the AI tools and automations that power the funnel, using LLM APIs, scripts and Google Sheets.
Key Responsibilities:
1-Operations
● Manage monthly agreements and payouts for interviewers and buddies.
● Maintain interview data — interviewer-wise capacity, feedback forms, drive links, Scout records.
● Run induction logistics — MathFit Training Academy invites, calling sheet, attendance, registration forms for inducted trainees, TCW + ONA, Immersion.
● Trigger email and WhatsApp campaigns; handle manual triggers for T2T (Mettl) and DBID creation.
● Support data migration, terminal-stage and cooling-period definitions with the tech team.
Analytics
● Tracks analytics in the ATS and hiring tool — views, dashboards and maintenance.
● Publish a weekly funnel report/audit: conversion vs targets, what is breaking, trends.
● Track top-of-funnel — outreach, UTMs, channel mix and channel performance (volume and quality).
● Surface qualitative retention insights from buddies, team members and graduates.
● Flag funnel inefficiencies early with a recommended fix.
2-AI Building & Debugging
● Build and maintain lightweight tools, dashboards and processes to automate operations and tech support queries on tool.
● Analyse Flag with trackers — when outputs drift or break.
● Use AI for faster analysis — data cleaning, transcript mining, rubric alignment checks.
Requirements:
● Bachelor's Degree in Mathematics, Technology, Business or a related field.
● 2+ years of experience in operations, analytics or programme management; ed-tech or high-volume hiring preferred.
● Strong proficiency in Google Sheets / MS Excel and SQL; able to read a funnel and spot what is off.
● Hands-on experience with LLM tools (Claude, ChatGPT, APIs) and basic scripting (Python/JS) — has built working automations, not just prompts.
● Reliable on recurring, detail-heavy work (payouts, agreements, attendance) with zero misses.
● Strong communication, analytical and problem-solving skills; flags issues with context and a proposed fix.
● Passion for education and a growth mindset.

Work arrangement
No