Front Desk Executive

Company Description Sculpt and Soar is a modern wellness and fitness organization focused on helping individuals improve their physical health and overall well-being. The company provides a welcoming and professional environment where clients receive personalized attention and high-quality services. With a focus on customer experience, Sculpt and Soar emphasizes professionalism, reliability, and care in every interaction. Team members are encouraged to contribute to a positive atmosphere and support clients in achieving their wellness goals.
Role Description The Front Desk Executive is a full-time, on-site role based in Ahmedabad. This role is responsible for greeting clients and visitors, managing check-ins and check-outs, and ensuring a smooth and welcoming front office experience. Day-to-day tasks include handling phone calls, responding to inquiries, scheduling and confirming appointments, maintaining reception area cleanliness, and coordinating with internal teams for client needs. The Front Desk Executive will also manage basic administrative tasks such as maintaining records, processing payments or bookings, and providing accurate information about services and policies. The role requires a professional demeanor, punctuality, and consistent adherence to company standards for customer service and communication.
Qualifications
Candidates should possess strong interpersonal skills and a friendly, professional approach to client interactions.
Candidates should possess phone etiquette and effective communication skills for managing calls and in-person inquiries.
Candidates should possess receptionist duties capabilities, including appointment scheduling, visitor management, and basic administrative support.
Candidates should possess customer service skills, with the ability to handle questions, concerns, and feedback in a calm and helpful manner.
Additional beneficial qualifications include prior front desk or administrative experience, proficiency with basic computer applications and scheduling software, strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
A minimum of a high school diploma or equivalent is preferred; experience in hospitality, wellness, or fitness environments is an advantage.

Work arrangement
No