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Associate — Founder's Office
NxtPe Technologies · Full-time
About NxtPe
NxtPe builds NxtStack — a B2B fintech platform powering collections, engagement, distribution, and agentic AI for insurers, banks, and enterprises across East Africa, India, and the UAE. We work with leading financial institutions and telecom partners, and we're scaling across markets.
About the role
You'll work directly with the Founder & CEO at the centre of everything — customer operations, commercial execution, partnerships, market expansion, and internal delivery. This is a high-exposure generalist role expecting a high velocity multitasker.
What you'll do
Customer engagement: Own follow-up loops across enterprise accounts — issue trackers, escalations, briefing notes, and meeting coordination across East Africa, India, and UAE time zones
Contracts & commercials: Manage contract lifecycle admin — version control, redline comparisons, execution tracking — and assemble first-pass commercial proposals and RFP responses
Partnerships & expansion: Support partnership development with financial institutions and telecoms; coordinate new-market workstreams including entity setup and licensing timelines; maintain market intelligence and sector research
Project tracking & PMO: Run daily cross-workstream status reviews; track regulatory and partner deliverables; support sprint ceremonies and backlog hygiene for product/engineering teams; prepare monthly ops reviews and board materials
Hiring support: Own recruitment pipeline hygiene — scheduling, rubric scoring, candidate communication, and first-round filtering
What we're looking for
1–3 years in consulting, start-up/fintech operations, program management, or legal/commercial operations, founders office, scrum master, PMO and PM roles
Strong spreadsheet skills and analytical skills
Exceptional written communication and relentless follow-through,, 'getting things done'
Comfort operating independently across time zones and ambiguity
Bonus: exposure to Agile/Scrum practices or contract redlining
Work arrangement
No
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