Supply Chain Logistics Operations Analyst

Job description
Role:- Supply Chain Logistics Operations Analyst
Qualification - Minimum 15 years of regular, full-time education (10 + 2 +3)
Shift- Rotational 24/7 Including Night Shift
Experience- 3 to 8 Years
Please share your updated resume on mangla.solanki@tcs.com
Team Member - Logistics Operations Analyst
Role Summary
Support fleet, transportation, and international logistics operations to ensure efficient movement of goods, regulatory compliance, shipment visibility, and service level performance across logistics network.
Key Responsibilities
• Monitor fleet utilization, vehicle performance, maintenance schedules, and compliance requirements.
• Track fuel consumption, identify anomalies, and prepare operational reports.
• Support driver and vehicle compliance activities, including licenses, permits, registrations, and regulatory documentation.
• Coordinate breakdown management and incident resolution with vendors and roadside assistance providers.
• Execute inbound transportation planning, carrier scheduling, shipment tracking, and delivery monitoring.
• Manage shipment exceptions including delays, shortages, damages, and missed milestones.
• Support outbound transportation activities including load planning, carrier coordination, and dispatch execution.
• Update transportation management systems and maintain shipment visibility.
• Assist with import documentation, customs compliance, and coordination with freight forwarders and brokers.
• Prepare operational reports and provide logistics status updates to stakeholders.
Primary Competencies
• Transportation Operations
• Fleet Management
• Logistics Coordination
• Shipment Tracking
• Import/Export Documentation
Secondary Competencies
• Carrier Management
• Compliance Monitoring
• Reporting & Analytics
• Problem Resolution
• Supply Chain Operations
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SME - Logistics Operations & Transportation
Role Summary
Act as the functional expert for fleet operations, transportation planning, logistics compliance, and international trade processes. Drive operational excellence, process optimization, and logistics performance improvements.
Key Responsibilities
• Provide subject matter expertise across fleet management, inbound/outbound transportation, and international logistics.
• Conduct root cause analysis of transportation delays, compliance risks, and operational inefficiencies.
• Optimize carrier utilization, fleet productivity, transportation costs, and service performance.
• Review fuel consumption trends, transportation KPIs, and compliance metrics to identify improvement opportunities.
• Support complex shipment exception management and escalation handling.
• Ensure compliance with transportation regulations, vehicle requirements, and import/export documentation standards.
• Partner with carriers, freight forwarders, customs brokers, and business stakeholders on issue resolution.
• Develop process documentation, SOPs, and best practices.
• Mentor team members and support training initiatives.
Primary Competencies
• Transportation Management
• Logistics Compliance
• Fleet Operations
• Supply Chain Analytics
• Carrier Performance Management
Secondary Competencies
• Trade Compliance
• Continuous Improvement
• Risk Management
• Stakeholder Management
• Team Coaching
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Team Leader - Logistics Operations
Role Summary
Lead logistics operations teams supporting fleet management, inbound transportation, outbound transportation, and international logistics while ensuring KPI, SLA, compliance, and customer service targets are achieved.
Key Responsibilities
• Manage day-to-day logistics operations across fleet, inbound, outbound, and import transportation functions.
• Ensure timely shipment execution, delivery performance, and carrier compliance.
• Monitor transportation KPIs including on-time delivery, cost, utilization, service levels, and exception management.
• Oversee shipment visibility, issue resolution, and escalation management.
• Manage transportation risk, compliance tracking, and fleet governance activities.
• Coordinate with carriers, vendors, customs brokers, freight forwarders, and distribution centers.
• Lead workforce planning, queue management, and operational prioritization.
• Drive process improvement initiatives focused on efficiency, cost reduction, and customer experience.
• Coach, mentor, and develop team members while managing performance and productivity.
Primary Competencies
• Logistics Operations Management
• Team Leadership
• Transportation Planning
• KPI & SLA Management
• Carrier & Vendor Management
Secondary Competencies
• Compliance Management
• Workforce Planning
• Escalation Management
• Continuous Improvement
• Stakeholder Communication
________________________________________
Delivery Manager - Logistics & Transportation Services
Role Summary
Own end-to-end service delivery for fleet management, transportation operations, logistics compliance, and international trade support. Drive strategic transformation, operational excellence, cost optimization, and stakeholder satisfaction.
Key Responsibilities
• Lead logistics service delivery covering fleet operations, inbound transportation, outbound transportation, and international trade support.
• Define operational strategy, governance frameworks, and performance standards for transportation services.
• Manage client relationships and provide executive-level visibility into logistics performance.
• Drive transportation optimization initiatives focused on cost reduction, service improvement, capacity utilization, and network efficiency.
• Establish and govern KPIs covering on-time delivery, transportation cost, carrier performance, compliance, and customer service.
• Oversee risk management, trade compliance, regulatory adherence, and business continuity planning.
• Sponsor automation, digitization, control tower, visibility, and transportation analytics initiatives.
• Manage financial performance, capacity planning, and resource optimization.
• Lead large-scale transformation and continuous improvement programs.
• Build organizational capability through talent management, succession planning, and leadership development.
Primary Competencies
• Logistics & Transportation Strategy
• Service Delivery Management
• Supply Chain Operations
• Client & Stakeholder Management
• Operational Excellence
Secondary Competencies
• Trade Compliance
• Transportation Analytics
• Financial & Capacity Planning
• Risk & Governance
• Digital Transformation

Work arrangement
No