E-commerce account handler

Company Description Digicommerce Solutions LLP is an e-commerce enablement company that helps businesses showcase and grow their products across India’s leading online marketplaces. The company offers end-to-end services, including full-service account management, product listing and catalog support, paid advertising, and performance reporting and analysis. Digicommerce Solutions LLP also provides website and Shopify management to optimize online stores and improve customer experience. With a strong focus on strategic growth and seller success, the team works to elevate clients into top-performing digital marketplace brands.
Role Description The E-commerce Account Handler is a full-time, on-site role based in Noida. The role involves managing seller accounts on leading e-commerce platforms, including product listing, catalog updates, price and promotion management, and stock monitoring. The account handler will coordinate daily with marketplace support teams, respond to customer queries, and ensure timely resolution of operational issues. Responsibilities include tracking sales performance, preparing reports, analyzing data to identify growth opportunities, and collaborating with marketing teams on paid campaigns. The role also supports website and Shopify store management, ensuring accurate listings, updated content, and a consistent brand presence across channels.
Qualifications
Candidates should possess skills in e-commerce account handling, marketplace operations, and seller account management.
Candidates should possess skills in product listing, catalog management, and basic content maintenance for online stores.
Candidates should possess skills in data reporting, sales analysis, and using spreadsheets or dashboards for performance tracking.
Candidates should possess skills in digital marketing coordination, campaign monitoring, and understanding of paid advertisement workflows.
Candidates should possess strong communication, problem-solving, and stakeholder management skills for daily interaction with clients and marketplace teams.
Experience with major Indian e-commerce marketplaces (such as Amazon, Flipkart, etc.) and familiarity with Shopify or similar platforms is highly beneficial.
Ability to work on-site in Noida, manage multiple accounts simultaneously, and meet deadlines in a fast-paced environment.
A bachelor’s degree in business, marketing, commerce, or a related field is preferred, along with prior experience in e-commerce or digital marketplace operations.

Work arrangement
No