Operations Outbound - Europe

Outbound Europe Operations Executive
Location: Vasant Vihar, Delhi
Work Mode: On-site
Department: Outbound Operations – Europe
About the Role
We are looking for an experienced Outbound Europe Operations Executive who has strong knowledge of European destinations and hands-on experience in planning and executing international holidays.
The ideal candidate should be confident in dealing with clients, creating customised itineraries, coordinating with suppliers, and ensuring a smooth travel experience from booking to completion.
Key Responsibilities
Plan and execute outbound holidays to European countries based on client requirements.
Create detailed, customised travel itineraries including hotels, sightseeing, transfers, activities, and transportation.
Have strong destination knowledge of Europe and its major tourist destinations.
Handle client requirements from the initial enquiry through booking and post-sales coordination.
Communicate with clients professionally through calls, emails, and messages.
Coordinate with DMCs, hotels, transport providers, tour operators, and other international suppliers.
Prepare quotations and travel proposals according to client budgets and preferences.
Ensure all bookings, confirmations, vouchers, and travel documents are accurate and delivered on time.
Handle amendments, cancellations, special requests, and operational issues efficiently.
Stay updated on European destinations, hotels, experiences, visa requirements, and travel trends.
Ensure a seamless experience for clients throughout their journey.
Requirements
Prior experience in Outbound Europe travel operations is mandatory.
Must have practical experience selling/planning European destinations and creating itineraries.
Strong knowledge of countries such as France, Switzerland, Italy, Spain, Greece, Austria, Germany, Netherlands, Czech Republic, Hungary, etc.
Excellent itinerary-building and destination-planning skills.
Strong client communication and relationship management skills.
Good negotiation and coordination skills with suppliers and DMCs.
Ability to understand client requirements and convert them into well-planned travel experiences.
Strong attention to detail and ability to manage multiple bookings simultaneously.
Good command of spoken and written English.
Knowledge of travel industry tools, booking platforms, and CRM systems will be an advantage.
What We’re Looking For
Someone who is not just a booking executive but a Europe travel expert - someone who understands destinations, knows how to build a great itinerary, communicates confidently with clients, and can independently manage a booking from enquiry to execution.
Experience
2–5 years of relevant experience in Outbound Europe Travel Operations preferred.

Work arrangement
No