MDM L3 Engineering - Warehouse Android device engineering, MDM,Intune

TCS Is Hiring For MDM L3 Engineering - Warehouse Android device engineering, MDM,Intune
Skill:- MDM L3 Engineering - Warehouse Android device engineering, MDM,Intune
Exp:-10 to 15 yr
Location:- Chennai
Mandatory Skill:-
Enterprise Mobility Architecture & MDM Strategy (SOTI, Intune)
Global Hardware Lifecycle & OS/Firmware Governance
Security Architecture, Compliance & Vulnerability Governance
Strategic OEM/Vendor Integration & Technology Roadmap
Advanced Lab Infrastructure Design & Application Interoperability
L3 Escalation Governance & Deep-Dive Problem Management
Job Requirements*
Design and own the global enterprise architecture for warehouse device management services, encompassing handheld computers, scanners, printers, Android OS, and MDM/EMM platforms.
Serve as the principal technical authority and escalation lead for highly complex, systemic device, application, security, and integration failures escalated from L3/L2 operations teams.
Architect master frameworks for Android OS upgrade pathways, OEM firmware baselines, zero-trust security profiles, enrollment certificates, and AAD/SSO authentication matrices before production release.
Define the enterprise testing methodology and oversee advanced compatibility and regression testing for core warehouse applications, including SAP, WMS, RFID middlewares, native scanning applications, and specialized enterprise browsers.
Design, scale, and govern structured lab infrastructure frameworks for reproducing edge-case failures, analyzing logs, validating hotfixes, and issuing final global pilot-to-production readiness sign-offs.
Lead strategic architectural alignments with OEMs and software vendors to drive root-cause investigations for software/hardware defects, influence product roadmaps, and approve global workarounds.
Establish enterprise governance protocols for fleet-wide device health, lifecycle security risks, MTBF statistics, MDM system architecture, and overall firmware stability.
Author and structuralize critical engineering documentation, including root-cause analysis (RCA) artifacts, enterprise technical runbooks, and global release readiness frameworks.
Key Responsibilities*
Drive the corporate device technology roadmap, lifecycle risk assessment frameworks, certified master hardware matrices, and structural hardware refresh strategies.
Design standardized global testing and compliance frameworks for Android OS, firmware updates, business applications, MDM configurations, and hardware security.
Provide end-to-end technical leadership, escalation path structuring, and strategic resolution planning for critical, high-impact warehouse device incidents globally.
Vendor Management: Own strategic OEM and third-party vendor relationships at an architectural level, driving engineering delivery milestones and providing data-driven vendor performance evaluations to executive leadership.
Vendor Management: Own strategic OEM and third-party vendor relationships, tracking engineering delivery milestones, validating hardware hotfixes, and providing data-driven vendor performance evaluations to executive leadership.
Release Gatekeeping: Govern global golden image baselines, master enrollment profiles, approved enterprise application catalogs, and configuration compliance standards.
Continuous Improvement: Identify and champion continuous improvement programs targeting automation, management optimization, standardization, and risk reduction.

Work arrangement
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