SENIOR TEAM LEADER

Company Description IFR Solutions is a client-focused organization that partners with leading non-profits across India to support their long-term funding needs. The team specializes in raising funds that enable sustainable financing for ongoing social impact programs. IFR Solutions focuses on direct sales and marketing using a traditional, relationship-driven approach to customer acquisition and retention. The company is committed to strong client management and consistent delivery of high-quality results. Team members work closely with non-profit partners to help maximize outreach and fundraising effectiveness.
Role Description The Senior Team Leader is a full-time, on-site role based in Noida. This role is responsible for supervising and motivating a team of fundraisers and sales representatives to meet fundraising and client targets. Day-to-day tasks include planning and executing direct sales and marketing campaigns, monitoring team performance, and providing coaching and feedback to team members. The Senior Team Leader will manage daily operations, coordinate with clients and internal stakeholders, and ensure that customer acquisition and retention goals are met. The role also involves preparing performance reports, resolving escalated issues, maintaining high standards of professionalism, and supporting continuous improvement in processes and team capabilities.
Qualifications
Demonstrated ability to lead, mentor, and manage teams in a sales or fundraising environment.
Strong skills in client servicing, relationship management, and stakeholder communication.
Experience in direct sales, marketing campaigns, and customer acquisition and retention strategies.
Proficient in planning, organizing, and tracking performance metrics to achieve targets.
Excellent verbal and written communication skills, with confident presentation abilities.
Sound problem-solving, decision-making, and conflict-resolution capabilities.
Prior experience working with non-profits or social impact organizations is an advantage.
Bachelor’s degree in business, marketing, communications, or a related field preferred.
Comfortable working on-site in a fast-paced environment and adaptable to changing priorities.

Work arrangement
No