Live opening · Posted 1 day ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
Greetings from TCS!!!
Join us and be part of TCS's AI Cloud transformation journey!
About the Unit:
TCS Cloud is accelerating the shift to an AI-powered, cloud-first future. As a strategic transformation partner to the world's leading enterprises, it is helping businesses reimagine their core, modernise platforms, unlock data-driven intelligence, and scale innovation through cloud, AI, cybersecurity, automation, and digital engineering. By combining deep industry expertise with cutting-edge technologies, TCS Cloud is enabling the rise of agile, resilient, and intelligent enterprises built to thrive in a rapidly evolving digital world.
**TCS is Hiring for Network Admin(L2/L3)**
Desired Experience: 6+ years
Job Location: Pune/Delhi
Job Description:
L2 Support Engineer:
1. Provide second-line support for network-related issues.
2. Troubleshoot and resolve incidents involving Routing and Switching, Palo Alto, Check point, Citrix Net scalar.
3. Manage escalations from the L1 team and resolve them within SLA.
4. Perform routine maintenance and updates on network devices.
5. Configure and support daily tasks and basic firewall rules.
6. Document network issues, solutions, and changes.
7. Coordinate with vendors or ISPs when required.
8. Cisco ASA and Aruba Wireless Network.
Soft Skills
1. Excellent troubleshooting and analytical skills.
2. Strong verbal and written communication.
3. Ability to work independently and in a team environment.
4. Good understanding of ITIL based Service Management processes.
5.Willingness to work in shifts or on-call rotation (for L2).
L3 Support Engineer :
1. Act as a subject matter expert for complex network troubleshooting and optimization.
2. Design, implement, and maintain enterprise-level LAN/WAN environments.
3. Manage and secure firewalls (e.g. Palo Alto and Checkpoint).
4. Handle high-severity incidents and RCA (Root Cause Analysis) documentation.
5. Lead major upgrades, migrations, and network architecture changes.
6. Provide mentorship and support to L2 engineers.
7. Conduct risk assessments and capacity planning.
Soft Skills
1. Excellent troubleshooting and analytical skills.
2. Strong verbal and written communication.
3. Ability to work independently and in a team environment.
4. Good understanding of ITIL based Service Management processes
5.Willingness to work in shifts or on-call rotation (for L3).
Research Study: Cloud strategy and transformation- https://www.tcs.com/what-we-do/services/consulting/cloud-strategy-transformation
Work arrangement
No
Recently tracked roles with full details and direct application links.