【キャノピーbyヒルトン大阪梅田】Sales Manager/Sales Assistant Manager

Exceptional Hospitality Starts with You
Imagine being the reason someone’s day feels brighter.
At Canopy by Hilton Osaka Umeda, that’s what you do — every single day.
As a Sales Manager / Assistant Sales Manager,
you will manage key corporate accounts, identify new business opportunities, and drive total hotel revenue across rooms, catering, and F&B outlets.
But at Canopy, your role goes beyond traditional sales.
You are a storyteller, a connector, and a creator of experiences — bringing the Light & Warmth of Hospitality to life while delivering stays that are meaningful, local, and memorable.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
Diploma or degree in Hospitality, Business, or related field
Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales
Proven track record in driving revenue and managing key accounts
Strong negotiation, presentation, and relationship-building skills
Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
Ability to analyze sales data and market trends to inform strategy
Excellent communication and leadership skills with a collaborative mindset
High Japanese communication skills
Here’s what you’ll do during a typical day:
Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Work arrangement
No