Server Support Engineer

About Us: Charter is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all employees.
Position Overview: We are seeking talented Server Support Engineer to join our team. The ideal candidate will be experienced in Windows Server administration, and will be primarily responsible foServer Support Engineer
Location: Cochin
Job Type: Full-time
About Us
Charter is a dynamic financial services company headquartered in Brisbane, Australia, with operations across Australia, New Zealand, India, and the USA. We are dedicated to providing exceptional service to our clients and fostering a supportive, growth-oriented workplace for our employees.
Position Overview
We are seeking an experienced Server Support Engineer to join our Cochin team. The ideal candidate will have strong expertise in Windows Server administration and will be responsible for managing, maintaining, and optimizing the company’s server infrastructure and related IT systems.
Key Responsibilities
Technical Expertise
Administer and maintain Windows Server environments (2012, 2016, 2019).
Manage and troubleshoot Active Directory, DNS, DHCP, and Group Policy.
Oversee server performance, backups, and patch management.
Ensure server security compliance, including antivirus and system updates.
Support network operations, including TCP/IP, DNS, DHCP, and VLAN configurations.
Diagnose and resolve server and system-related issues promptly.
Coordinate with the IT team for infrastructure upgrades and improvements.
Flexibility to work night shifts as required to support international operations.
Communication & Collaboration
Strong written and verbal communication skills in English.
Ability to collaborate effectively with internal teams and external clients.
Additional Skills (Preferred)
Hands-on experience with virtualization technologies such as Hyper-V or VMware.
Familiarity with cloud platforms (AWS or Microsoft Azure).
Scripting and automation knowledge (PowerShell or similar) is a plus.
Qualifications & Experience
Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 3 years of experience in Windows Server administration or server infrastructure management.
Salary: As per industry standards.Employee Benefits
Cab facility (pick-up and drop) within Cochin city limits.
Health insurance benefits after completion of one year of service.
How to Apply
Interested candidates may send their resumes to careers@chartermerc.com.au.
Preference will be given to candidates based in Kerala.
Industry: Financialr efficiently managing the company's servers and IT infrastructure.
Key Responsibilities:
Technical Expertise:
o Proficiency in Windows Server operating systems (2012, 2016, 2019).
In-depth knowledge of desktop hardware and operating systems, including Windows 10 and 11.
Hands-on experience with Active Directory, DNS, DHCP, and Group Policy.
Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VLANs.
Good understanding of security best practices, including patch management and anti-virus management.
Good troubleshooting skills to diagnose and resolve desktop and server issues.
Flexibility to work night shifts as required
Communication:
Excellent written and verbal communication skills in English.
Strong interpersonal skills to work effectively with clients and team members
· Additional Skills:
Expertise in virtualization technologies such as Hyper-V and VMware.
Certifications in AWS or Azure are beneficial.
Qualifications/Experience:
o Diploma or Bachelor’s degree in Computer Science or Information Technology
o At least 2 years of experience in Windows Server administration.
Salary:
As per industry standards.
Additional Benefits:
Cab facility (pick-up and drop-off) within Cochin city limits.
Health Insurance benefits after completion of 1 year in service.
How to Apply: Please send your CV to careers@chartermerc.com.au.

Work arrangement
No