Assistant IT Manager

Company Description Sterling Hospital Gandhidham - Bhuj
Key Responsibilities
Manage day-to-day hospital IT operations and provide technical support to clinical, administrative, and support departments.
Administer and maintain Toad for Oracle, CareWorks (HIMS), and Laboratory Information System (LIS) to ensure smooth system operations.
Monitor and maintain LAN/WAN, switches, routers, Wi-Fi, and network connectivity across the hospital.
Manage and maintain firewall, network security, and access controls to protect hospital IT infrastructure.
Manage Active Directory, including user creation, modification, access permissions, password management, and account deactivation.
Monitor and maintain CCTV/surveillance systems and coordinate with vendors for troubleshooting and maintenance.
Ensure regular data backup, restoration, data protection, and disaster recovery procedures are implemented and monitored.
Maintain IT hardware and software, including desktops, laptops, printers, servers, scanners, and other IT peripherals.
Troubleshoot hardware, software, network, HIMS, LIS, and other IT-related issues and ensure timely resolution.
Coordinate with software vendors, hardware vendors, internet service providers, and AMC/service providers for technical support and system maintenance.
Ensure appropriate IT security, user access control, antivirus protection, and system updates are maintained.
Monitor system performance and identify potential IT issues before they affect hospital operations.
Support integration and smooth functioning of IT systems used by OPD, IPD, ICU, Emergency, Laboratory, Pharmacy, Billing, HR, Finance, and other departments.
Maintain proper documentation of IT assets, user accounts, network infrastructure, licenses, AMC contracts, and IT incidents.
Ensure compliance with hospital policies related to IT security, data confidentiality, backup, and access management.
Provide IT support during implementation, upgrades, configuration, and testing of new systems and applications.
Conduct basic IT awareness and system training for hospital staff whenever required.
Prepare and maintain IT reports, incident logs, backup reports, asset records, and system documentation.
Ensure minimum downtime and maintain business continuity of critical hospital IT applications and infrastructure.
Qualifications
B.Tech / BCA / MCA
Experience
2 Years to 5 Years

Work arrangement
No