Customer Relationship Manager

CRM Executive and Asst. Manager – Real Estate | Plots & Villas
Company: Sameera Dexor Private Limited
Department: Customer Relationship Management
Designation: Executive, Asst. Manager & CRM Manager
Industry: Real Estate – Plotted Development & Villas
Location: Chennai / Project Locations
Reporting To: Head – CRM
Experience: 6–12 years in Real Estate CRM
Employment Type: Full-Time
Qualifications
- Any Graduate / Post Graduate.
- MBA / PGDM in Marketing, Customer Relationship Management or related field will be an advantage.
- Strong knowledge of MS Excel, CRM software and MIS reporting.
REQUIRED SKILLS
- Excellent customer handling skills
- Strong communication and negotiation skills
- Strong follow-up capability
- Good knowledge of real estate documentation
- Knowledge of property registration process
- Collection management
- Legal coordination
- Problem-solving ability
- Team coordination
- Strong MIS and reporting skills
- Ability to handle escalated customers
- Ability to work with strict timelines
- Tamil and English communication skills are preferred

Work arrangement
No