Business Analyst

Company Description PharmEasy, launched in 2015, is a consumer healthcare super app focused on making healthcare accessible and affordable across India. It is one of the country’s leading and most trusted online healthcare aggregators, providing home-delivered access to prescription medicines, diagnostics, OTC products, and other consumer healthcare items. PharmEasy serves customers in 1000+ cities and 19,000+ pin codes, partnering with trusted providers to ensure genuine products, competitive savings, and timely delivery. The company offers extensive diagnostic services in major metropolitan areas and continues to expand its healthcare ecosystem. PharmEasy is Great Place to Work® Certified™, reflecting a strong, mission-driven culture centered on “Simplifying Healthcare, Impacting Lives.”
Role Description This is a full-time, on-site Business Analyst role based in Bengaluru. The Business Analyst will collect, interpret, and analyze business and operational data to identify trends, opportunities, and risks that impact key healthcare and e-commerce metrics. This role involves collaborating with product, operations, marketing, finance, and technology teams to define requirements, improve processes, and support data-driven decision-making. The Business Analyst will prepare clear reports, dashboards, and presentations, translate business questions into analytical problems, and recommend practical solutions. Day-to-day responsibilities also include validating data quality, supporting experimentation and A/B testing, and contributing to continuous improvement initiatives aligned with PharmEasy’s growth and customer experience goals.
What You’ll Do:
Data Interpretation & Strategy: Analyze complex customer, operational, and financial datasets to identify trends, optimize processes, and deliver actionable recommendations that directly impact our bottom line.
Core Business Metrics: Ownership over key performance indicators (KPIs), tracking critical domain metrics such as funnel conversion, user retention, unit economics, and operational efficiency.
Dashboarding & Visualization: Design, build, and maintain automated, self-serve executive dashboards and reporting pipelines to keep cross-functional stakeholders informed.
Cross-Functional Collaboration: Partner closely with product, operations, and leadership teams in a fast-paced, high-growth environment to adapt to evolving business priorities and drive aligned solutions.
Qualifications
Strong analytical and problem-solving skills, with experience in business analysis, data interpretation, and translating insights into actionable recommendations.
1–2 years of experience in business analysis, data interpretation, and statistical analysis.
Must-Have Tech Stack: Strong proficiency in both SQL and Python is required
Hands-on experience with BI & dashboarding tools
Structured, detail-oriented problem solver with strong collaborative and communication skills.

Work arrangement
No