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Designation:Executive cum IT support
3- 6 Years Experience
BCA /MCA / BSc CS /BTech /Mtech
Kochi- Max 7-8lpa
We're looking for a technology-driven professional to support our DMS and SFA platforms, ensuring efficient sales operations and business continuity.
Key Responsibilities
· Manage and support day-to-day DMS operations.
· Onboard distributors and ensure seamless transaction processing.
· Monitor SFA (Bizom) and Tally ERP/TallyPrime integrations.
· Troubleshoot integration issues and resolve distributor queries.
· Validate sales, inventory, returns, and master data.
· Generate MIS reports and business insights.
· Collaborate with cross-functional teams to optimize system performance.
What We're Looking For
Mandatory Requirements
· 3+ years of experience in IT Operations, Application Support, ERP Support, or DMS/SFA Administration.
· Hands-on experience with any Sales Force Automation (SFA) application.
· Strong working knowledge of Tally ERP/ TallyPrime, Tally integrations, and TDL.
· Understanding of Distributor Management Systems (DMS) and FMCG sales processes.
• ERP: SAP or Similar ERP Experience FMCG workflows across Supply Chain, Inventory, and Sales modules.
• Application Support and Management – Secondary Sales (Bizom /FieldAssist /Recibo or any other)*
• Business Analysis Experience -
• Requirements Gathering: Collect system improvement requests from warehouse, logistics, and sales operations teams.
• Functional Specifications: Translate business needs into functional technical specifications for ERP configuration.
• Testing & Validation: Coordinate User Acceptance Testing (UAT) for system upgrades, patch releases, and custom reports.
• Data Integrity: Monitor master data workflows within the ERP to ensure accuracy in pricing, SKUs, and vendor data.
• Change Management: Train end-users on new ERP features, creating simple user manuals and process guides.
• Database management(SQL and Oracle)
• Program /application development, any
• Sql queries
• Testing
• User support , application part
• UAT
• Application roll out
Work arrangement
No
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