Inside Sales Specialist

Company Description LearningShala is a trust-first, data-backed online degree platform founded in 2017 to make higher education choices clear and informed. The organization helps students compare 55+ top online universities across 40+ factors and has supported over 10,000 learners through admissions, career planning, and post-admission services. With a team of 200+ verified mentors across India, LearningShala offers virtual 1:1 sessions, free counseling, and transparent guidance across 100+ online programs in business, IT, healthcare, arts, and other fields. The team is focused on simplifying the higher education journey so students can make confident decisions that lead to meaningful careers.
Role Description This is a full-time, on-site Inside Sales Specialist role based in Noida. The Inside Sales Specialist will handle inbound and outbound calls, engage prospective students, understand their educational and career goals, and present suitable programs and services. The role involves managing the end-to-end sales cycle, including lead follow-up, detailed product explanations, and guiding students through enrollment processes. The specialist will maintain accurate records in CRM tools, coordinate with counseling and mentor teams, and ensure timely responses to queries. Daily responsibilities also include meeting or exceeding sales targets, tracking performance metrics, and contributing feedback to improve sales scripts and student experience.
Qualifications
Strong Inside Sales skills with experience managing end-to-end sales cycles and meeting defined targets.
Proficiency in Lead Generation, including qualifying prospects and nurturing leads through calls, messages, and follow-ups.
Commitment to Customer Satisfaction, with a focus on understanding learner needs and offering appropriate solutions.
Excellent Communication skills, including clear spoken and written English and the ability to explain complex information simply.
Customer Service mindset, with the ability to handle objections, resolve concerns, and build long-term relationships.
Prior experience in education, edtech, or counseling-oriented sales is an advantage.
Comfort working with CRM systems, spreadsheets, and basic office productivity tools.
Minimum of a bachelor’s degree or equivalent professional experience in sales, business, or a related field.
Ability to work on-site in Noida, collaborate with cross-functional teams, and adapt to a fast-paced, target-driven environment.

Work arrangement
No