Head of Operations

Head of Operations
📍 Location: Sector 66, Gurugram
💼 Experience: 15+ Years
🏢 Work Model: Full-time | 5 Days from Office
👥 Reporting To: Co-Founders
About the Role
We are looking for a highly accomplished and hands-on Head of Operations to lead and scale overall business operations.
This is a senior leadership role for someone with a strong track record of P&L ownership, revenue growth, business scaling, operational excellence, and large-scale team management.
The role requires a business leader who can work closely with the Co-Founders, make data-driven decisions, drive execution at scale, and remain closely connected to on-ground business realities.
Please note: This role focuses on overall business and operational leadership .
Key Responsibilities
Own end-to-end business performance, including P&L, revenue growth, profitability, and operational efficiency.
Drive business growth, expansion, and scalable operational processes.
Lead and manage large, distributed field and corporate teams.
Drive performance through data analysis, business insights, and strong execution.
Identify operational gaps and implement effective solutions and process improvements.
Work closely with the Co-Founders on business strategy, growth, and execution.
Build scalable operating structures and ensure strong governance across the business.
Engage with on-ground teams and stakeholders to understand business challenges and drive practical solutions.
Take ownership of key business metrics, productivity, and overall operational performance.
Ideal Candidate Profile
15+ years of experience in senior business, operations, or P&L leadership roles.
Strong experience in P&L management, revenue growth, profitability, and business scaling.
Proven experience managing large and distributed teams, preferably 500+ employees.
Experience in high-growth startups or product-led businesses is strongly preferred.
Preference for candidates from mobility, EV, automotive, rental, marketplace, gig economy, consumer-tech, or other field-intensive businesses.
Experience working directly with Founders, Co-Founders, or CXO leadership.
Strong analytical and data-driven decision-making capabilities.
A hands-on leader comfortable engaging with teams on the ground when required.
MBA from a premier institute such as IIM/ISB or equivalent educational and professional pedigree is highly preferred.
Candidates with exceptional professional pedigrees from leading startups or product companies will also be considered.
Important Considerations
We are specifically looking for a senior business and operations leader, rather than a candidate whose experience is primarily focused on:
Supply Chain
Warehouse Operations
Hub Operations
Fleet Maintenance
Traditional IT/Service Delivery
Work Environment
This is a 24x7 business environment. While the role follows a 5-day work-from-office schedule, the incumbent will be expected to remain connected with and manage the team on the 6th day as required.
📩 Interested candidates can share their profiles or connect for further details.
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Work arrangement
No