IT Endpoint JAMF Engineer

About Position:
The IT Endpoint JAMF Engineer will be responsible for the design, engineering, and operation of modern endpoint management solutions, with a strong focus on macOS-based enterprise environments. This role supports a global workforce and plays a key part in driving secure, scalable, and user-centric endpoint management using JAMF. The engineer will collaborate closely with security, development, and IT support teams to enhance employee experience, mobility, and operational efficiency.
Role: IT Endpoint JAMF Engineer
Location: Pune
Experience: 8 to 12 years
Job Type: Full Time Employment
What You'll Do:
Design, implement, and manage modern endpoint management solutions for macOS environments globally
Administer and optimize JAMF Pro and its components including Composer, Recon, Remote, Imaging, and dashboards
Create, test, and deploy application packages, patches, policies, and configuration profiles using JAMF
Manage Apple DEP and VPP programs to support automated device enrollment and app distribution
Operate, monitor, and support macOS endpoints for remote users using cloud-based management tools
Integrate certificates, certificate authorities, and distribution points into endpoint workflows
Provide advanced support to global IT helpdesk teams and ensure high first-call resolution rates
Collaborate with Security, Development, Marketing, Sales, and Customer Care teams on endpoint initiatives
Support developers by understanding their tooling needs and recommending optimal endpoint solutions
Integrate third-party systems and applications into the macOS environment
Follow documented procedures and operate within a process-driven, highly regulated environment
Continuously improve endpoint performance, security posture, and user experience
Expertise You'll Bring:
5 to 8 years of progressive experience in IT infrastructure or endpoint management
Minimum 3 years of hands-on experience managing macOS endpoints using JAMF
Strong knowledge of macOS (Sierra and above)
Expertise with JAMF Pro, including policies, configuration profiles, and self-service portals
Experience with Apple DEP, VPP, and Enterprise Connect
Understanding of Active Directory, networking, and storage concepts
Experience managing iOS devices is a plus
Proficiency in PowerShell scripting with ability to read, modify, and maintain scripts
Experience working in geographically distributed, global IT teams
Strong project and time management skills with ability to manage multiple initiatives
Excellent communication, consulting, and stakeholder management skills
Ability to adapt to changing priorities in fast-paced environments
Strong documentation discipline and process adherence
Benefits:
Competitive salary and benefits package
Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
We support hybrid work and flexible hours to fit diverse lifestyles.
Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let's unleash your full potential at Persistent - persistent.com/careers
"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."

Work arrangement
No