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Role Overview -
We are looking for an experienced Program Manager to lead end-to-end delivery of our next-generation healthcare platform. The role will coordinate product, engineering, QA, infrastructure, implementation, and compliance, ensuring delivery timelines, dependencies, risks, and stakeholder alignment are effectively managed.
Key Responsibilities -
Own the master program plan, milestones, dependencies, risks, and delivery tracking across multiple workstreams.
Drive program governance, delivery cadence, status reporting, and executive updates.
Coordinate with Engineering, Product, QA, Infrastructure, Business, and Implementation teams to ensure timely delivery.
Manage scope, schedule, quality, risks, dependencies, and escalations.
Coordinate major releases, readiness reviews, UAT, and customer go-live activities.
Manage enterprise customers and international implementation partners.
Coordinate *multi-region deployments, localization, compliance, and partner delivery* across India, Africa, Southeast Asia, and the US.
Establish effective program documentation, RAID logs, decision logs, and release processes.
Work closely with the CEO, CTO, senior leadership, customers, and external partners.
Required Skills & Experience -
8+ years of experience in Program/Project Management, with 3+ years managing large, multi-workstream technology programs.
Experience managing SaaS, enterprise software, platform development, ERP/LIMS, or similar technology programs.
Strong experience coordinating cross-functional teams including Engineering, Product, QA, Infrastructure, and Customer Success.
Proven experience with international software rollouts, localization, compliance, and partner management.
Strong stakeholder management and communication skills, including experience working with senior leadership and enterprise customers.
Hands-on knowledge of milestone planning, RAID logs, dependency management, risk management, and release governance.
Experience with Azure/AWS and cloud-based SaaS products is an advantage.
Healthcare IT/LIMS/diagnostics experience and certifications such as PMP/PRINCE2/SAFe are preferred.
Ideal Candidate -
A structured and proactive program leader who can operate independently, manage ambiguity, drive accountability, identify risks early, and ensure complex technology programs are delivered successfully.
Work arrangement
No
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