Business Development Associate

Company Description Urban Company is a technology-driven platform that connects customers with vetted professionals for a wide range of home and beauty services, including repairs, cleaning, salon, and spa experiences. The company focuses on simplifying urban living through reliable, high-quality, and transparent services. Urban Company operates across India, UAE, Singapore, and KSA, and also offers Native, an in-house brand of smart home solutions that enhance everyday safety and convenience. At the core of the platform are Skill India–certified service professionals, trained through comprehensive programs in partnership with NSDC to ensure consistent service excellence and dignified livelihoods. Team members join a mission-driven organization that blends technology, service quality, and professional development.
Role Description This is a contract, on-site role for a Business Development Associate based in Lucknow. The Business Development Associate will support growth initiatives by identifying potential customers and partners, generating leads, and conducting market research to understand local demand and competitive dynamics. The role involves creating and delivering presentations to internal stakeholders and external prospects, explaining Urban Company’s service offerings and value proposition clearly. Day-to-day responsibilities include maintaining a pipeline of leads, coordinating meetings and demonstrations, collecting feedback from customers and service professionals, and preparing concise reports on performance and opportunities. The associate will work closely with city operations, marketing, and category teams to execute local campaigns, strengthen brand presence, and drive adoption of Urban Company services.
Qualifications
Candidates should possess strong Presentation Skills and experience creating effective Presentations for diverse audiences.
Candidates should possess Lead Generation skills, including prospecting, pipeline management, and basic CRM usage.
Candidates should possess Market Research skills, such as data gathering, competitor analysis, and interpretation of customer insights.
Candidates should possess clear and confident Communication skills, both verbal and written, for client interactions and internal collaboration.
Relevant qualifications include a bachelor’s degree in business, marketing, or a related field, or equivalent practical experience.
Ability to work on-site in Lucknow, travel locally as needed, and engage with customers and partners in the field.
Strong interpersonal skills, negotiation aptitude, and a results-oriented mindset; prior experience in business development, sales, or operations is an advantage.
Comfort using productivity tools (e.g., spreadsheets, presentations) and learning new technology platforms quickly.

Work arrangement
No