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Description supplied by the original job listing.
Description
Department: TW Sales
LEVEL : L4
Designation: Officer
Responsible for: Multiple districts
Location: City
Experience: Minimum 2 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
Preferred Age: Maximum 30 years
Qualification: Any Graduate/ P.G./M.B.A.
Reporting to: Area Manager
Nature of Role: Individual Performer
JOB PROFILE
Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target
Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
Monitoring the competition activity in dealership & location
DCC cash deposition
Maintain & improve the productivity of DMAs
ASC/ branch visit of dealer (Network Visit)
Enquiry management & follow up on open enquiries
Conversion of all leads (Web/Tele/Rural)
Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
Keep the ASM updated on daily basis w.r.t. targets vs achievements
Maintain TAT for decision on case & speedy disbursement.
Understand and explain all the schemes to customers
KPA
Responsible for achieving volume targets for the area on quarterly basis
Responsible for achieving penetration targets for the area on quarterly basis
Responsible for overlooking increase in number of f
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