EXECUTIVE N - PROJ. SALES TECHNOLOGIST

Location:
Noida, UP, IN
Areas of Work: Sales & Marketing Job Id: 13470
External Job Description
Job Purpose
The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives.
Business Responsibility Areas
Business objectives
 Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market
 Devise ways in which these product strengths can be communicated to the consumers and influencers.
 Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites
 Understand the requirements from Customer and propose the solutions based on site evaluation
 Conduct product sampling at the site based on the requirement
 Provide services to Landmark sites as per promised timelines
 Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices Site Warranties
 Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued
 Conduct Post painting inspection and capture all relevant details like area,
paint consumption, coverage etc. and issue site warranty certificate
 Compliance to service schedule at Landmark Sites (LMS)
 Timely issue of Site warranty certificates
 Closure of customer complaint within the defined timelines
 Compliance to inspection schedule to ensure Quality at the sites
 Compliance to Product training plan
Asian Paints Ltd. ~ 2 ~ Internal HR Document-Strictly Confidential
Customer Complaint’s
 Investigate complaints reported at sites and resolve within the defined timelines
 Conduct customer complaints analysis and share the findings with Project
Sales, Research and Technology and Marketing function to avoid reoccurrence
Quality Assurance
 Conduct random checks of draw down tinting process at godowns and ensure shade compliances
 Conduct site inspection to verify actual application process against the recommended process
 Provide training to sampling painters on application process for all products
Training
 Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
 Coordinate with different functions and ensure completion of trainings organized by Marketing function
 Brief the Project Sales team on the technical aspects of all existing and new products
Market Intelligence
 Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market
 Devise ways in which the product strengths can be communicated to the consumers and influencers
 Integrate with Research and Technology function for new product development based on technological trends in the market.
Qualifications
 B.Sc. Degree in Chemistry or Diploma in Paint Technology
 Minimum of 50% marks across education without any backlogs
 Full time Graduation course
Previous Experience
Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry

Work arrangement
No