Sales Associate

Company Description education is an organization focused on delivering learning solutions and services that support students and families in Bihar, India and beyond. The company aims to make quality education more accessible through supportive guidance, structured programs, and responsive customer service. Team members collaborate to help learners understand available options and choose paths that align with their goals. The work environment values integrity, clear communication, and a commitment to positive outcomes for all stakeholders.
Role Description The Sales Associate is a full-time, on-site role based in Bihar, India. In this position, the Sales Associate engages with prospective and existing customers, explains educational products and services, and helps them select offerings that meet their needs. Day-to-day responsibilities include greeting and assisting walk-in clients, making outbound and follow-up calls, managing inquiries, preparing basic sales documentation, and supporting enrollment or registration processes. The role also involves maintaining accurate records of interactions, coordinating with internal teams to ensure smooth service delivery, and meeting individual and team sales targets. The Sales Associate is expected to provide professional, empathetic support to customers and represent the organization’s values in every interaction.
Qualifications
Strong customer service and relationship-building skills, with the ability to communicate clearly and professionally in person and over the phone.
Basic sales and negotiation abilities, including handling objections, following up on leads, and working toward defined sales goals.
Good organizational and time-management skills to handle multiple inquiries, maintain accurate records, and meet deadlines.
Comfort with basic computer usage and common productivity tools for data entry, email communication, and reporting.
Ability to work collaboratively with colleagues, follow established procedures, and adapt to changing priorities.
Prior experience in sales, customer-facing roles, or the education sector is an advantage but not strictly required.
Minimum educational qualification of a high school diploma or equivalent; higher education in business, commerce, or related fields is a plus.
Willingness to work on-site in Bihar, India and maintain a professional and inclusive approach with diverse customers and coworkers.

Work arrangement
No