Customer Relations Specialist

Company Description CNR Estates is a growing real estate organization focused on providing reliable, customer-centered property services. The company is committed to building long-term relationships with clients by offering transparent processes, responsive support, and tailored solutions. Team members work in a collaborative environment where proactive communication and professionalism are valued. CNR Estates aims to create positive experiences for both property owners and tenants through attentive service and consistent follow-up.
Role Description The Customer Relations Specialist is a full-time, on-site role based in Vishakhapatnam. This role is responsible for serving as a primary point of contact for customers, responding to inquiries, resolving issues, and maintaining ongoing communication throughout the customer lifecycle. Daily tasks include managing phvisits, documenting customer interactions, coordinating with internal teams
Strong Customer Service and Customer Support skills to handle inquiries, concerns, and service requests effectively.
Proven ability in Customer Retention and Customer Satisfaction, with a focus on building long-term relationships and improving client experiences.
Excellent Communication skills, including clear verbal and written communication in English and local languages as needed.
Ability to manage multiple customer interactions, prioritize tasks, and maintain accurate records in CRM or similar systems.
Prior experience in real estate, property management, or a client-facing role is an advantage.
Comfort working on-site in Vishakhapatnam and collaborating with cross-functional teams.
Basic computer proficiency, including email, spreadsheets, and customer management tools.
Relevant diploma or bach business, communications,p

Work arrangement
No