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About this role: Wells Fargo is seeking talent to join the Enterprise Complaints, Remediations & Loudspeaker (ECRL), housed within the Chief Operating Office (COO) for a 2027 summer internship. Learn more about the career areas and lines of business at wellsfargojobs.com.
Business Overview:
The Enterprise Complaints, Remediations & Loudspeaker Early Talent program offers the opportunity to learn and gain meaningful work experience while growing your business acumen. At Wells Fargo, we are committed to a strong business-control infrastructure, protecting the business and providing positive client experience.
Participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the 2-year rotational analyst program.
Enterprise Complaints, Remediations & Loudspeaker (ECRL) bring together key functions from across the company to help customers when they have concerns or have been adversely impacted by Wells Fargo. ECRL provides leadership and oversight in complaint management, remediation, redress, mediation, and the Wells Fargo Loudspeaker program. ECRL listens to and learns from our customers and employees and provides robust analysis and real-time insights back to the business for ongoing customer and business improvements:
*Through posting to this job requisition, you will choose which business you would like to consider. Eligible applicants will have an opportunity to learn more about the listed internship opportunities and interview for programs based on interest and availability.
Program Overview
The summer internship program is a professional development program providing participants with a 10-week overview of Wells Fargo and a high-level understanding of the company's operations, business strategies, and corporate culture. The internship experience includes relationship building, relevant work assignments, coaching, performance feedback sessions, and informative learning sessions with key stakeholders.
The internship is designed to provide undergraduate students with an experiential overview of the applicable team within Enterprise Complaints, Remediations & Loudspeaker and how they support developing, executing and supporting a streamlined approach to each of their individual businesses and the enterprise. The program incorporates real-world scenarios and experiences to help prepare you for a rewarding career at Wells Fargo.
The competitive internship program targets exceptional juniors and is a pipeline program where successful interns may receive an offer to return the following year to join the full-time Analyst Program. #earlycareers
Program Date: Summer 2027. 40-hour work week. Daily working hours are based on business need.
Program Locations:
Des Moines, IA
Phoenix, AZ
In this role, you will:
Participate in formal programming and workshop initiatives
Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables
Receive direction from managers in a matrixed environment and exercise independent judgment while developing understanding of compliance and risk management requirements for the supported area
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Currently pursuing a bachelor’s degree in the following majors: Business Administration, Accounting, Analytics & Data, Business Intelligence, Communication, Computer Science, Finance, Economics, Engineering, Finance, Government, Management and Risk Management, Mathematics, Physics, Political Science, Policy & Management, Pre-law, Real Estate, Statistics, Technology, or related business field with an expected graduation between December 2027 – June 2028
Involvement in extracurricular enrichment activities through one or more of the following: volunteerism, student organization involvement, study abroad program(s), leadership position(s), non-profit involvement
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Familiarity with AI‑powered productivity tools (such as chat‑based assistants and built‑in
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