Field Services Engineer

Company Description ProTeamServe Healthcare provides a wide range of innovative solutions to the healthcare industry, focusing on enhancing the quality and reliability of services delivered to healthcare providers and patients. The organization is committed to serving customers better through responsive support and tailored technical solutions. ProTeamServe Healthcare values collaboration, continuous improvement, and technology-driven service delivery. Team members work closely with healthcare facilities to ensure their equipment and systems operate safely and efficiently, contributing to better patient outcomes.
Role Description The Field Services Engineer role at ProTeamServe Healthcare is a full-time, on-site position based in Raipur. In this role, the engineer is responsible for installing, configuring, and maintaining healthcare equipment and related systems at customer locations. Day-to-day activities include performing routine and preventive maintenance, diagnosing and resolving technical issues, and providing on-site technical support to ensure minimal downtime. The engineer collaborates with customers to understand their service needs, explains technical findings in clear terms, and documents service activities accurately. This role also involves following safety standards, coordinating with internal teams for complex issues, and contributing to process improvements in field service operations.
Qualifications
Strong Field Service experience, including on-site installation, configuration, and equipment servicing.
Proficiency in Troubleshooting and Technical Support to diagnose, analyze, and resolve equipment and system issues.
Experience with Preventive Maintenance practices to ensure reliability, safety, and optimal performance of healthcare equipment.
Demonstrated Customer Service skills, with the ability to communicate clearly, manage expectations, and build professional relationships.
Diploma or degree in engineering, electronics, biomedical engineering, or a related technical field.
Ability to read and interpret technical manuals, schematics, and service documentation.
Willingness to travel locally for on-site visits across Chhattisgarh, as required
Strong problem-solving abilities, attention to detail, and adherence to healthcare safety and compliance standards. See

Work arrangement
No