Center Head

THIS IS AN ENTRY LEVEL ROLE FOR CANDIDATES BASED IN SOUTH, CENTRAL, OR NORTH DELHI OR NEARBY LOCATIONS WOULD BE PREFERRED
Company Description
Bhaichung Bhutia Football Schools (BBFS) owned and operated by Enjogo is India's largest grassroots football training program accredited by the All India Football Federation (AIFF). BBFS has trained over 20,000+ kids with a team of over 2,000+ coaches in their non-residential and residential training centres across India for age groups 5-23.
Role Description
This is an on-site role for a Center Head - Operations at Bhaichung Bhutia Football Schools in New Delhi. The Center Head is responsible for the routine administration and
development of sporting activities at the BBFS Training Center. This role involves directing,
promoting, and coordinating center operations to optimize performance in sales, retention,
rental bookings, and other events. The Center Head ensures efficiency, budget achievement,
and outstanding customer service.
Key Responsibilities:
● Oversee smooth running of the center and related activities.
● Ensure all contracts, partner invoices, and payout requests are processed.
● Maintain stock of equipment and apparel.
● Optimize batch capacity utilization.
● Conduct regular center visits.
● Manage player development, including student ratings, subscription data, and
feedback calls.
● Foster parent relations through meetings and engagement programs.
● Handle coach allocation, attendance, and salary data.
● Address coaching team concerns.
● Achieve revenue targets through new enrollments and lead conversions.
● Follow up on leads and manage demos with potential customers.
● Collect contact information of walk-ins and ensure timely renewal dues collection.
● Prepare and execute revenue growth projections.
● Manage center profitability.
● Identify and execute local marketing activities.
● Ensure branding at assigned centers.
● Complete pre-launch preparations for new centers and conduct local marketing
activities.
Who you are:
1-3 years of experience in customer service and/or operations.
Bachelor's degree in Sports Management, Business Administration or any other related field would be a plus.
Willingness to learn.
Self-motivated and effective time management.
Why Join Us?
Be part of India’s most innovative sports education program.
Lead and grow in a transparent, fast-paced environment.
Help shape the future of sports talent in India.

Work arrangement
No