Relationship Manager

Company Description Aditya Birla Sun Life Insurance Company Limited (ABSLI), established in 2000, is a joint venture between the Aditya Birla Group, one of India’s leading global conglomerates, and Sun Life Financial Inc., a prominent international financial services organization based in Canada. Combining strong local market knowledge with global insurance expertise, ABSLI focuses on providing reliable protection solutions for customers’ long-term financial security. The company is recognized as one of the top private life insurance providers in India and has played a key role in the industry’s growth and development. ABSLI is known for product and process innovation, including pioneering the “Free Look Period,” early introduction of Unit Linked Life Insurance plans, and transparent portfolio disclosures. Its comprehensive product portfolio covers term plans, life-stage solutions, health plans, and retirement plans, supporting diverse customer needs.
Role Description The Relationship Manager is a full-time, on-site role based in Salem, responsible for managing and growing a portfolio of life insurance customers and distribution partners. The role involves meeting prospective and existing customers, understanding their financial needs, and offering suitable ABSLI insurance solutions, while ensuring a high standard of service and compliance with company policies. The Relationship Manager will build and maintain strong relationships with intermediaries and channels, follow up on leads, support policy issuance and renewals, and assist customers with queries and claims-related guidance. The role includes achieving assigned sales and revenue targets, conducting regular review meetings, and providing feedback from the market to help enhance products and processes. Collaboration with internal teams such as operations, underwriting, and customer service is essential to deliver a seamless customer experience.
Qualifications
Candidates should possess strong relationship management, customer service, and client engagement skills.
Candidates should possess effective communication, negotiation, and interpersonal skills.
Candidates should possess sales, business development, and target-achievement orientation.
Candidates should possess basic financial understanding and the ability to explain life insurance and investment concepts clearly.
Candidates should possess skills in planning, organizing daily activities, and maintaining accurate documentation.
A bachelor’s degree in any discipline, preferably in business, finance, commerce, or a related field.
Prior experience in insurance, banking, financial services, or sales is highly beneficial.
Comfort with on-site customer interactions in Salem and willingness to travel locally as required.
Ethical conduct, adherence to regulatory guidelines, and a strong focus on customer-centricity.

Work arrangement
No