Fernweh – Corporate Gifting & Bags (by Royal Enterprises)

Company Description Fernweh – Corporate Gifting & Bags is a brand by Royal Enterprises that focuses on high-quality, customized corporate gifting solutions and premium bags for business clients. Based in New Delhi, the company serves organizations looking for thoughtful, branded products that reflect their identity and values. Royal Enterprises emphasizes reliability, design excellence, and timely delivery to support corporate events, client engagement, and employee recognition. Team members collaborate closely with business partners to understand their needs and deliver tailored gifting and bag solutions that enhance brand presence. The work environment values professionalism, creativity, and strong customer relationships.
Role Description The Fernweh – Corporate Gifting & Bags role at Royal Enterprises is a full-time, on-site position based in New Delhi. The role involves managing client inquiries, understanding corporate gifting and bag requirements, and recommending suitable products and customization options. Day-to-day tasks include coordinating with internal teams for pricing, finance-related approvals, and order processing; tracking orders; and ensuring on-time delivery and quality standards. The role also includes maintaining clear communication with clients, handling after-sales service issues, and supporting training or knowledge-sharing sessions within the team. The successful candidate will work closely with management to analyze sales performance, improve customer experience, and contribute to growth initiatives in the corporate gifting and bags segment.
Qualifications
Candidates should possess strong Analytical Skills to interpret client requirements, evaluate pricing options, and support data-driven decision-making.
Candidates should possess Finance-related skills to handle quotations, basic cost analysis, invoicing coordination, and budget considerations for corporate clients.
Candidates should possess clear Communication skills to engage with clients, coordinate with internal teams, and present product options and proposals effectively.
Candidates should possess Customer Service skills to manage inquiries, resolve concerns, ensure client satisfaction, and build long-term relationships.
Candidates should possess Training capabilities to support team learning, share product knowledge, and assist in onboarding new team members when required.
Additional beneficial qualifications include prior experience in corporate gifting, retail, or B2B sales; familiarity with New Delhi market dynamics; proficiency in MS Office tools; and the ability to work collaboratively in a fast-paced environment.
A relevant bachelor’s degree in Business, Commerce, Marketing, or a related field is preferred, along with a professional, detail-oriented work approach.

Work arrangement
No