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Description supplied by the original job listing.
Experience: 4.5+ Years
Employment Type: Contractual
Work Mode: Hybrid
Locations: Bangalore | Pune | Hyderabad | Chennai | Gurgaon
Job Description
We are looking for an experienced MCAE (Pardot) Engineer with strong expertise in email deliverability, campaign execution, audience activation, and platform operations. The ideal candidate should have hands-on experience with Marketing Cloud Account Engagement (MCAE/Pardot) and a strong understanding of email authentication, deliverability, IP warming, suppression management, and campaign operations.
Experience with Data 360 and MCAE/Pardot integration with CRM platforms will be an added advantage.
Key Responsibilities
Provide platform expertise for MCAE campaign execution, email deliverability, audience activation, and operational readiness.
Assess existing MCAE configuration, assets, automation, and campaign processes.
Configure and validate email sending, authentication, sender profiles, and business unit readiness.
Support the development and execution of IP warm-up schedules.
Define and implement processes for bounces, unsubscribes, spam complaints, and suppression management.
Support campaign execution, testing, QA, and audience activation activities.
Monitor email deliverability metrics, domain reputation, inbox placement, and engagement performance.
Identify deliverability issues and recommend appropriate corrective actions.
Provide operational recommendations, documentation, and knowledge transfer to internal teams.
Collaborate with relevant CRM, marketing, and technical teams to ensure smooth campaign operations.
Mandatory Requirements
4.5+ years of overall relevant experience.
Strong hands-on experience with MCAE / Pardot (Marketing Cloud Account Engagement).
Strong expertise in email deliverability and email campaign operations.
Experience with email authentication including SPF, DKIM, and DMARC.
Experience with IP warm-up and domain reputation management.
Strong understanding of bounce, unsubscribe, spam complaint, and suppression processes.
Experience monitoring inbox placement, engagement, and deliverability metrics.
Experience with MCAE campaign execution, testing, automation, and audience activation.
Good understanding of CRM integration and data synchronization.
Strong communication and stakeholder management skills.
Secondary / Good-to-Have Skills
Salesforce Data 360
MCAE/Pardot integration with CRM
Salesforce ecosystem
Audience/data activation
Marketing automation
Email authentication and domain reputation
Campaign QA and troubleshooting
Mandatory Skills
MCAE | Pardot | Marketing Cloud Account Engagement | Email Deliverability | Email Authentication | SPF | DKIM | DMARC | IP Warm-up | Domain Reputation | Inbox Placement | Campaign Execution | Audience Activation | Bounce Management | Suppression Management | Salesforce CRM
Work arrangement
No
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